Data Deletion — Orbit Swap
Applies to Orbit Swap for Android and for iPhone, published by ZeroJumpApps, LLC. Where the two differ, the difference is named.
Is there an account deletion procedure?
No, because there is no account. The game has no login screen, never asks for an email address, a name or a phone number, and creates no account on our side or anyone else’s on your behalf. It has no server of ours and sends nothing to us, so we hold no data about you to delete. There is no form to fill in. If you would like that confirmed in writing, write to us at the address at the end of this page.
What the game stores on your device
- your best score
- your stardust balance, including any stardust you have bought
- the moon skins you have unlocked, and the one you have equipped
- your settings: sound, music and vibration
- which purchases you have made in the shop, and the store’s purchase token or transaction ID for each
- how many runs you have played
None of this identifies you, and other apps cannot read it. On Android it is not included in Android’s backup to your Google account. On iPhone, iCloud Backup and backups to a computer may include it.
How to delete it
Any of these erases it. You do not need to ask us, and you do not need to be online.
Android
Settings → Apps → Orbit Swap → Storage & cache → Clear storage (the wording differs between phones), or uninstall the game. Removing the game removes its storage with it.
iPhone
Delete the game: touch and hold its icon, then Remove App → Delete App, or go to Settings → General → iPhone Storage → Orbit Swap → Delete App. If an iCloud or computer backup holds a copy, you can manage it in Settings → your name → iCloud → iCloud Backup.
Your best score, stardust and moons start again from the beginning the next time you open the game.
Purchases
Stardust you bought is deleted with the game’s data, for good. Stardust, whether earned or bought, exists only in the balance saved on your phone. We keep no copy and cannot put it back, and Settings → Restore purchases does not restore it. That covers the stardust packs and the 5,000 stardust in the Supporter Pack. If you want to keep purchased stardust, spend it on moon skins or keep the game’s data before you uninstall.
“Remove Ads” and the “Supporter Pack” are one-time purchases recorded by Google Play or the App Store against your store account, not by us. Clearing the game’s data removes only the copy of the confirmation on your phone, so Settings → Restore purchases brings them back after you reinstall (for the Supporter Pack, ad removal and the “Royal” moon skin).
We never receive your payment details. To see or manage your purchase history, or to ask about a refund, use your Google Play or Apple account.
Advertising data
The game shows ads supplied by Google AdMob: the “Keep orbiting” and “Double stardust” ads when you choose to watch them, and full-screen ads between runs unless you have bought “Remove Ads” or the “Supporter Pack”. To serve and measure them, Google collects data independently of us — typically your device’s advertising identifier, IP address and the approximate location derived from it, device characteristics, and interactions with the ads. We never see it and cannot connect it to you, so we cannot delete it for you.
You control it directly:
- Android: reset or delete your advertising ID, and turn off ad personalisation, in Android Settings → Privacy → Ads (on some phones, Settings → Google → Ads, or Security & privacy → More privacy settings → Ads).
- iPhone: decline the game’s tracking prompt, or turn tracking off later in Settings → Privacy & Security → Tracking. Without your permission the game cannot use your device’s advertising identifier.
- Where consent applies, change your choice from Settings → Privacy choices inside the game.
- Opt out of ad personalisation through Google’s My Ad Center.
- Make a data request to Google, the party that holds it, through your Google account. How Google uses this data is explained at https://policies.google.com/technologies/partner-sites.
If you want help
Write to ZeroJumpApps, LLC at support@zerojumpapps.com. We will answer within 30 days.
The full privacy policy is at zerojumpapps.com/legal/orbitswap/privacy.